How can we help?
Setup steps, report definitions and account answers, written by the people who build PathClue. Search, or start with a topic below.
Your first fifteen minutes
Most teams see live data within a few minutes. These three articles cover everything up to the first report.
- 1Create a project and install the website snippetFrom sign-up to your first recorded visit — create a project, register your domain and add one script tag to your pages.
- 2I installed the snippet but see no dataThe collector answers 202 whether or not it keeps a request, so you need another way to check. These five steps usually find the cause in ten minutes.
- 3Project settings: time zone, exclusions, sessions and site searchThe settings worth five minutes right after installing, and what changing them does to data you already have.
Browse by topic
Every article belongs to one topic. Developer details — script options, events and the server API — have their own section.
Create a project, add the snippet, check that data arrives and invite your team.
Script attributes, single-page apps, custom events, the server-side API and content security policies.
How sources, bots, visitor metrics and page performance are counted.
Connecting iOS, Android and cross-platform apps, plus WeChat, Alipay and Douyin mini programs.
Funnels, retention, identity across devices and autocaptured events.
Asking questions in plain words, monitors and alerts, and date annotations.
Plans and quotas, payment and invoices, sharing reports and closing an account.
Cookieless counting, consent by region, IP handling, retention and data requests.
Talk to a person
Ask in the chat on any page or write to us — we usually answer within one business day.