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Healthcare

From the service page to the appointment, see where patients drop off

Consultations, bookings, show-ups, payments and follow-up visits — and the channels that bring patients who actually arrive — with privacy controls for sensitive content.

  • Booking-to-visit funnel
  • Revisit rate
  • Masking for sensitive pages
Where growth leaks

Where clinics lose patients

01

Bookings that never show

No-shows cost slots and staff time, and nobody knows which channels bring the patients who don’t arrive.

02

Consultations that go nowhere

Online questions get answered but rarely become appointments.

03

Sensitive pages, sensitive data

Health content needs analytics that keeps personal data out by default.

Key metrics

The numbers a clinic team watches

From the healthcare template — from first visit to follow-up.

ConsultationsAnd consultation rate
AppointmentsBooked and cancelled
Show-up rateBookings that check in
PaymentsAverage spend per visit
RevisitsFollow-up bookings
Waiting timeAverage minutes
How teams use it

Three questions clinic teams answer here

Each one runs on the healthcare template.

01

Which channels bring patients who show up?

Compare sources by check-ins and payments, not bookings, so marketing spend follows real visits.

  • Show-up rate per channel
  • Payments per channel
  • Offline visits imported
  • Ad spend compared with real check-ins
ClueBookings from map search show up 82% of the time
02

Where does booking break?

From service page to consultation to appointment, the funnel shows where patients stop and how long they take.

  • Service → consult → book → check-in
  • Breakdown by department and device
  • Replays with inputs masked
ClueBookings made on weekends show up 12% less often
03

How do we protect sensitive pages?

Strip personal data at collection, mask page text in replays and autocapture, and limit who can see what.

  • PII stripping
  • Masked selectors
  • Roles and audit log
Industry template

What the healthcare template sets up

Patients as subjects, with funnels for booking and revisits.

Events

11
service_viewarticle_readconsult_startappointment_bookedappointment_cancelledvisit_checkinpaymentrevisit_bookedfollowup_donerefundreview_submitted

Funnels

2
Visit conversionRevisit funnel

Goals & milestones

3
ConsultationChecked inPayment

Dashboards

2
Patient acquisitionVisits & follow-up

Send check-ins and payments from your clinic system. Use internal IDs — never send diagnoses or personal data.

Pair with AskCub

Answer questions before patients book

AskCub’s AI agent answers opening hours and service questions from your pages; sensitive details typed into chat are masked automatically.

FAQ

Healthcare questions

Anything else — open the chat in the corner and ask.

Is PathClue suitable for sensitive health content?
PathClue counts visitors without cookies, never stores IPs and can strip personal data at collection. Whether it meets your specific regulatory obligations depends on your setup — talk to your compliance team, and consider self-hosting on Enterprise.
Can we mask page text in replays?
Yes. Inputs are masked by default, and you can add selectors to mask any page text in replays and autocapture.
Can offline visits be included?
Yes. Send check-ins and payments from your clinic system through the server-side event API.

Start on the free plan.
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