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For product

Know what users do — and why they stop

Activation funnels, feature retention and paths show where users struggle; heatmaps and replays show why. Autocapture means the data is there before you ask.

  • Funnels from any events
  • Replays behind every drop
  • Autocapture with AI naming
Questions you answer

What product teams ask every sprint

Answers without a tracking ticket.

01

Where do new users drop during onboarding?

Build a funnel from any events and see the step with the biggest drop.

02

Is anyone using the new feature twice?

Feature retention shows who came back to it in week two.

03

Why did they leave?

Replays and heatmaps of the step where people stop — rage clicks and errors flagged.

04

Which users are most engaged?

Segments on behaviour update themselves and work in every report.

05

What do people do after this page?

Paths from or to any page or event, with exits highlighted.

06

Is the product getting healthier?

One health score from adoption, stickiness and growth.

How it works

Find the step, then see the reason

Quantitative and qualitative on the same events.

01

Funnels and retention

Any event as a step, broken down by platform, version or segment. Retention by sign-up week and per feature.

  • Any order, any events
  • Time between steps
  • Feature retention
ClueActivation rose to 38% after the onboarding checklist shipped
02

Replays and heatmaps

Jump from a funnel step to the replays behind it, tagged with rage clicks and form errors. Heatmaps on your live pages.

  • Replays tagged automatically
  • Click and scroll maps
  • Inputs masked by default
ClueRage clicks on the coupon field in 212 sessions
03

Tracking that keeps up

Autocapture records interactions from day one; AI suggests named events you confirm in one click — and they apply to past data.

  • AI event inbox
  • Virtual events without code
  • Tracking plan and data quality
Clue9 candidate events from last week’s redesign, already named
Workflow

From release to learning

A loop for every feature you ship.

  1. 1

    Annotate the release

    Mark it on every chart so changes explain themselves.

  2. 2

    Watch adoption

    Track the feature’s events and first-week usage.

  3. 3

    Check retention

    Do people come back to it in week two?

  4. 4

    Watch replays

    See the sessions where people got stuck.

FAQ

Product team questions

Anything else — open the chat in the corner and ask.

Can we start without a tracking plan?
No. Autocapture (Pro and above) records clicks and forms from day one; confirm the events you need from the AI inbox.
Can we analyse web and app together?
Yes. When users sign in on both, funnels and profiles span website, app and mini program.
Can we use SQL?
Yes. Define custom metrics with formulas or SQL and use them like any other metric.

Start on the free plan.
Find your first clue today.

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