Help center
Account & plans
Plans and quotas, payment and invoices, sharing reports and closing an account.
Articles in Account & plans
Plans, event quotas and what happens when you run outWhat counts as an event, how the quota is counted, what happens when it's used up, plus add-on packs and enterprise quotas.Payment, upgrades and invoicesAccepted payment methods, whether plans renew automatically, how a mid-term upgrade works, and how to get an invoice.Export data and share reportsTable exports, bulk exports and public read-only links — and exactly what someone with a shared link can and can't see.Delete a project, close your account or delete dataDeletion comes at several levels — one data source, one project, the whole account, or one visitor. What each does and how long you have to change your mind.
Still stuck?
Talk to a person
Ask in the chat on any page or write to us — we usually answer within one business day.