Everything one person did, on one page
Open any visitor or user and see every visit, page, event and order in order, with the source of their first visit — across website, app and mini program once they sign in.
- Visits grouped by visitor
- Cross-device on sign-in
- Search by ID, email or property
- First visit09:12Google Ads → /pricing
- Signed up09:15Identified — anonymous history merged
- Opened mini programD+1 20:40From a shared card
- Installed the appD+9 12:03iOS · first purchase $64
- Repeat purchaseD+23 18:27Push campaign · $58
Profiles that tell a story
Aggregates tell you what happened. A profile tells you to whom.
Timeline
Visits, pages, events and orders in order, grouped by visit.
Summary card
First source, orders, LTV and tags on one card.
Identity across devices
Call login() with your user ID and anonymous devices merge into one profile, keeping history from before sign-in (from Pro).
Privacy controls
Use an internal ID; contact details are masked for read-only observers.
Profiles in three steps
- 1
Send events
The snippet or SDK records visits and events per device.
- 2
Identify on sign-in
Call login() with your own user ID.
- 3
Open a profile
From any report, segment or search.
What profiles answer
What did this customer do before contacting us?
Their last visits and errors are on the timeline.
How did our best customers find us?
The first source is on every profile.
Do people switch devices?
Merged profiles show web, app and mini-program activity together.
User profiles & timelines questions
Anything else — open the chat in the corner and ask.