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User analytics · Segments

Group users by what they do

Build segments from behaviour and properties — visited three times, added to cart twice, never purchased — and they update themselves. Use them in every report, alert and automation.

  • Rules on events and properties
  • Dynamic, refreshed automatically
  • Used in reports and automations
What you get

Segments that do work for you

A segment is more useful when something happens as people enter it.

  • Behaviour and property rules

    Combine events, counts, properties and platforms.

  • Dynamic membership

    Segments recalculate automatically, so every report uses the current members.

  • Tags

    Tag people by hand or with automation rules.

  • Triggers

    Entering or leaving a segment can trigger a webhook, a team notification or a tag (automation from Pro).

How it works

From rule to action

  1. 1

    Describe the group

    For example, viewed pricing 3+ times in 7 days and never purchased.

  2. 2

    Use it in reports

    Filter any chart, funnel or retention table by it.

  3. 3

    Act on it

    Notify the team or send it to your tools when someone joins.

Questions it answers

What segments answer

01

Who is close to buying?

High intent, no purchase yet — as a list that updates itself.

02

Who is going quiet?

Active last month, inactive this week.

03

Do power users behave differently?

Compare segments in any report.

FAQ

User segmentation questions

Anything else — open the chat in the corner and ask.

How often do segments update?
They are recalculated automatically.
Can a segment trigger emails to users?
Automation emails go to your team. To reach users, send the segment to your own tools by webhook.
Can I use a segment in other tools?
Yes — send members to your tools by webhook as they enter or leave, or pull data through the export API.

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