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Behavior analytics · Paths

Follow the paths people actually take

Where people go after a page or event — and where they come from before it. Spot loops, dead ends and the exits that matter.

  • From or to any page or event
  • Exits highlighted
  • Filter by segment or platform
What you get

Journeys, not guesses

Paths show the routes you didn’t design for.

  • Paths from any point

    Start from a page or event and see the next steps people take.

  • Paths to any point

    Work backwards from a conversion to see the routes that lead to it.

  • Exits and loops

    Exits are highlighted; loops show where people go round in circles.

  • Journey stages

    Map the stages from first visit to purchase and see how many reach each one.

How it works

Read a path in three steps

  1. 1

    Choose a start or end

    A page, an event or a goal.

  2. 2

    Filter

    Limit to a segment, platform or date range.

  3. 3

    Follow a branch

    Open any branch to see the people on it.

Questions it answers

What path analysis answers

01

Where do people go after pricing?

See the share that signs up, reads docs or leaves.

02

Are people stuck in a loop?

Repeated back-and-forth between two pages stands out.

03

What happens before a purchase?

Paths to the order show the content that helps.

FAQ

Paths & user journeys questions

Anything else — open the chat in the corner and ask.

Do paths include app screens?
Yes. Screen views and events from apps and mini programs appear in paths too (from Pro).
Can I work backwards from a goal?
Yes. Paths run forward from a start point or backward from an end point such as a purchase.
Isn’t that what a funnel does?
A funnel checks the steps you define; paths show the steps people actually took.

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