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Open the AI content ledger in the Bots report and many sites see a table like this (sample data):
| Operator | Purpose | Reads per month | Visitors sent | Reads ÷ visitors |
|---|---|---|---|---|
| Operator A | Training | 8,200 | — | — |
| Operator A | Answer engine | 1,900 | 340 | 5.6 |
| Operator B | Answer engine | 2,400 | 410 | 5.9 |
| Operator C | Training | 5,600 | — | — |
| Operator D | Answer engine | 900 | 12 | 75 |
The usual first reaction: "They read all that and sent almost nothing back?"
Here's how to read the table.
Two kinds of crawler
Crawlers from AI companies do roughly one of two jobs:
- Training crawlers download pages in bulk to train the next model. What they read becomes part of the model's knowledge, but no answer will carry your link because of it. They never send visitors back by design.
- Answer-engine crawlers read a few relevant pages in real time when someone asks a question, summarise them into the answer and usually cite the sources. They can send visitors.
The ledger lists them separately. When comparing reading with returning, only the answer-engine rows mean anything.
Understanding "reads ÷ visitors"
The ledger's ratio is reads divided by human visitors sent back. Lower is better: less reading, more people.
In the example, the answer engines of operators A and B send about one visitor for every six pages read; operator D read 900 pages and sent 12 people, a ratio of 75.
The ratio varies enormously between sites, and there's no "normal" value. More useful comparisons:
- Against yourself: is the same operator better or worse than last month?
- Against other operators: among answer engines, why is one clearly worse?
Why one reads a lot and sends little
Common reasons:
- Your content answers the question and nobody needs to click. For definitions like "what is UTM", the AI's answer is enough.
- The product doesn't make source links prominent. Some put them at the end of the answer, some in a collapsed section, and click-through differs accordingly.
- Its users don't overlap with your business.
- The pages it reads don't convert — lots of archive or tag pages, for instance.
Another angle: which pages are read, which are cited
Below the ledger is "most-read pages"; in AI visibility there is "cited pages" — landing pages that actually received visitors. Compare the two and you'll often find:
- Pages read a lot and cited a lot — your most valuable content in the eyes of AI. Look after them.
- Pages read a lot and rarely cited — perhaps too general to be useful, or definitions that don't need a link in the answer.
- Pages read little but cited with good conversion — give them more internal links so crawlers find them more easily.
The page script only shows part of it
Many crawlers download the HTML without running JavaScript. With only the page analytics script installed, they're invisible, and the Bots report says so at the top.
To see the full volume, add data from the server side: submit gateway or CDN access records, or regularly import Nginx or Apache logs. Both keep only records identified as bots, so nothing is double-counted with human visits. Setup is in How bots and AI crawlers are identified.
What you can do
Don't block across the board
Seeing an AI read a lot and send little, the first instinct may be to block it in robots.txt. Think it through:
- Blocking training crawlers won't affect today's visitors, but over time models will know less about you.
- Blocking answer-engine crawlers directly reduces the chance of being cited in answers.
It's a trade-off with no standard answer. Our suggestion: watch two or three months of data, and only restrict an operator once it's clear it reads without ever sending anyone.
Check that crawlers follow your rules
If robots.txt already has restrictions, use the crawl health report to confirm that the crawlers concerned really stopped reading those paths after the rule appeared.
Improve the content that's already cited
The most practical investment is maintaining the pages AI already cites: accurate information, clear structure, direct answers. Visitors from AI arrive with a specific question, and whether the page answers it at once decides whether they stay.
See it on your own data
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